LynuxWorks Enriches Customer Support System with Web-Based Support

LynuxWorks has announced the implementation of web-based support for its customer service programmes. The online enhancement includes 24-hour online resources, self-help through a natural language search knowledge database, request tracking and monitoring, auto patch notification and downloadable patches, and online documentation. This sophisticated web interface will make technical support more convenient and easier to use, underscoring LynuxWorks' commitment to customer satisfaction. The expansion of its support programme enables customers to meet tighter time-to-market schedules while providing greater support for LynuxWorks-based products already in the field. LynuxWorks is a world leader in the embedded software market and provides operating systems, software development products and consulting services for the world's most successful communications, aerospace/defence, and consumer products companies. The company's headquarters are located in San Jose, California. For more information, visit the LynuxWorks website at: or call +1 866 664 7787.